Delivery addresses

Goods cannot be delivered to a post office box via an express courier service.
Company policy is that we do not under any circumstances issue instructions to our couriers to leave deliveries unattended when no one is at the delivery location.

Shipping Orders

All Orders Will be Shipped Out once payment is Confirmed. Normal Delivery Period is 6 Working Days within New Zealand after Payment is Confirmed. We don’t currently Ship out of New Zealand.

Heavy goods

For unusually large or bulky orders our customer service staff may contact you if any additional freight costs are needed.

Click & Collect Also Available

Need your order even sooner? Order online and collect in-store.
Arrange Collection with our team info@fashionfactory.co.nz

Send a Message

If you did not find the information you were looking for, please send us a message using the form below and we will reply as soon as possible.