Fashion Factory is committed to protecting the privacy of your personal information. This Privacy Policy (Policy) explains how we collect, use and disclose information about our customers. It also explains how to contact us if you have any questions about the management of your personal information or would like to access the personal information we hold about you.
This Policy describes how we comply with our obligations under the New Zealand Privacy Act 1993 as well as the privacy or data protection laws.
We may amend this Policy at any time by posting the updated version on our website.
We are not responsible for the privacy practices of sites that are linked to this website via hyperlinks, banner advertising or otherwise.

What information do we collect?

Generally, the information we collect about customers includes your name, home or work address, delivery address, phone number, payment, credit and billing information, and e-mail addresses. We also collect demographic information, which is not unique to you, such as your postcode, age, gender and shopping preferences, interests and favourites. When you visit our website, we may also collect information about your computer, including your IP address.
We also collect information about your use of our website using cookies. You can choose to decline cookies, but if you do so, you may not be able to fully experience our online interactive features.
We may also collect additional information about customers, including purchase history, location and preferences.
Ordinarily, customers can purchase goods from us without disclosing personal information, but in this situation we may not be able to provide you with the full range of services available.

Send a Message

If you did not find the information you were looking for, please send us a message using the form below and we will reply as soon as possible.